POSITION OVERVIEW:
Analyzes the requirements to determine the hardware, system configuration, performance and capacity needs for system-related operating systems improvements and business integration.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES
1. Design, test and configure infrastructures and solutions for various applications and configurations.
2. Utilize strong analytical and troubleshooting skills to diagnose and resolve hardware, software, or other system issues.
3. Develops infrastructure monitoring and reporting tools using configuration language and scripting tools.
4. Identifies and creates processes to integrate technology improvements into business processes.
5. Responsible for projects including the implementation of remediation activities, patch management, and firmware updates in a highly complex environment.
6. Provides Level 3 technical support in critical production support issues interacting with Developers and Architects.
7. Comply with all applicable laws/regulations, as well as company policies/procedures.
8. Perform other duties as assigned.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or related field
• Two (2) years of experience in information technology or engineering environment.
• Expertise in Windows operating systems, virtualization, and cloud platforms.
• Strong knowledge of networking, cybersecurity, and database management.
• Strong written and verbal communication skills.
• Excellent problem solving and communication skills for cross functional collaboration.
JOB CONDITIONS:
• Some travel required